finance:tickets
Differences
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| finance:tickets [2023/07/18 14:56] – [STEP (Secure Ticket Exchange Programme] bob | finance:tickets [2023/12/03 07:58] (current) – [Ticket Team Job Descriptions] bob | ||
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| Line 13: | Line 13: | ||
| * //1 May// - start Early Entry registration | * //1 May// - start Early Entry registration | ||
| * //1 June// - supply initial build Early Entry list to Production Team | * //1 June// - supply initial build Early Entry list to Production Team | ||
| - | * //24 June// - supply barrio/art Early Entry list to Gate | + | * //1 day before Barrio Build// - supply barrio |
| - | * //3 July// - supply ticket list to Gate | + | * //1 day before gate opens// - supply ticket list to Gate |
| - | * //3-6 July// - on call for any ticket issues | + | * //week of event// - on call for any ticket issues |
| - | * // 20 July// - prepare post Nowhere ticket report | + | * //week after event// - prepare post Nowhere ticket report |
| ===== General Info ===== | ===== General Info ===== | ||
| Line 52: | Line 52: | ||
| ===== Ticket Agent ===== | ===== Ticket Agent ===== | ||
| - | After a long assessment in 2017, Nowhere chose to use Quicket as their ticket agent. They are very burner friendly and always extremely helpful. Quicket use Stripe as their charge handler. | + | After a long assessment in 2017, Nowhere chose to use Quicket as their ticket agent. They are very burner friendly and always extremely helpful. Quicket use Stripe as their payment gateway. |
| + | Current issues with Quicket: | ||
| + | * API not as fully featured as we'd like | ||
| + | * For the buses, we're not able move tickets between time schedules - it needs an email to Quicket | ||
| + | * Not able to match Stripe purchase to a Quicket REF - have to email Quicket for this type of query. | ||
| ===== Early Entry (EE) ===== | ===== Early Entry (EE) ===== | ||
| Line 69: | Line 72: | ||
| Before the event the gate team needs access to both the Early Entry lists, and then the full ticket list to control access. Historically this has been provided as both an API and database depending on the gate scanner needs. | Before the event the gate team needs access to both the Early Entry lists, and then the full ticket list to control access. Historically this has been provided as both an API and database depending on the gate scanner needs. | ||
| + | |||
| + | ===== Ticket Team Job Descriptions ===== | ||
| + | * [[finance: | ||
| + | * [[finance: | ||
| + | * [[https:// | ||
| + | * [[finance: | ||
finance/tickets.1689692178.txt.gz · Last modified: 2023/07/18 14:56 by bob
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